Many of our customers have been receiving emails that appear to be from SnowCrest and ask for personal information.  They often refer to webmail services being canceled and ask you to accept new terms and conditions and/or enter your password.  These messages do not come from SnowCrest.  If you receive one, the best thing to do is to simply delete it and ignore it.

If you have responded to one of these emails, please contact us at (530) 926-6888 so we can change your password.

SnowCrest is now able to provide cable Internet access to qualified customers in Siskiyou county.  Please call us at (530) 926-6888 for details and to sign up for this exciting new service!

The Federal Communications Commission, or FCC, has added the number 988 to dial the Suicide Prevention and Mental Health Crisis hotline.  Because this conflicts with some local prefixes, 10-digit dialing will soon be required on all outgoing calls.  This means you must add the (530) at the beginning of calls that previously would be completed without it.  This change will be implemented beginning October 24, 2021.  Until that date, 7-digit dialing will still work, but you will hear a recording reminding you to use 10-digit dialing before the call is completed.  After October 24th, 7-digit dialing will no longer work.  Please contact us if you have any questions or concerns regarding this change.